They provided clarity, expertise, and outstanding outcomes.įaculty helped us identify and address a big opportunity to better serve our customers. Krohn will report directly to Zoom CEO Eric Yuan. Keybase will now act as a subsidiary to Zoom and its CEO and co-founder Max Krohn will lead the security engineering team. Keybase is a secure, end-to-end encrypted app for everything you do online. A serious flaw in Zoom ’s Keybase secure chat application left copies of images contained in secure communications on Keybase users’ computers after they were supposedly deleted. Zoom is welcoming a 25-person start-up to its team as part of the deal, whose terms are kept under wraps at the moment. Everyone should use it-for chat messaging, file sharing, team collaboration, and more-but not everyone does. The public-key cryptography that powers Keybase makes the app work a little differently than other apps. Not understanding why and how was preventing more people from understanding the value of Keybase, which was ultimately preventing them from using it. And they knew they needed to work with a team that understood both the technical details and the needs of non-technical users to better show folks what Keybase is all about. They trusted Faculty to design and build a brand-new documentation site-and write new documentation-to help make Keybase accessible to more people. Since the beginning of the company in 2014, the Keybase team had been creating their own documentation-both a technical manual for advanced users, and blog posts intended for a wider audience. While much of it was engaging, it was really only useful for more technical users. Our goal was to succinctly and concretely explain the uses and benefits of Keybase on one beautiful, responsive, easy-to-navigate, and fast site.Īnd because the content lived in multiple places, it wasn’t easy for people to find answers to their questions. May 07, 2020, 01:15 PM EDT Zoom, which has seen a surge in demand for its offering, as well as an uptick in security issues, will now work with Keybase to build end-to-end encryption into its. It was also important to the Keybase team that we make it, like Keybase itself, open source. Fortunately, Faculty is a small but mighty team with the skills to cover the content, design, and development. Keybase Book is a comprehensive guide for anyone using the app. It helps people understand why Keybase works the way it does-proactively addressing common questions, concerns, and misconceptions-so that everyone feels safe and smart using it. This, Zoom says, will “provide equivalent or better security than existing consumer end-to-end encrypted messaging platforms.” The company further adds that it’s “investigating mechanisms that would allow enterprise users to provide additional levels of authentication.Non-technical folks who rely on the internet to get things done and are concerned about security and privacy, and.To write and organize useful and usable documentation, we established a mission for our content: to help Keybase gain more users by sharing information about how it works and why it’s so powerful for: And it supports Keybase’s long-term goals: the site is fast, easy to use and update, and affordable to maintain.įaculty’s talent and care for their work delivered excellent results on all aspects of our project-from content creation to user experience design and web development.Ĭhris Coyne, Cofounder of Keybase Information that’s accessible to everyone It reflects the spirit of Keybase: intelligent and fun. The host’s client will be in control of the distribution of keys and approval of other client’s that can join a meeting.Īpart from the E2E encryption, paid clients won’t have support for features like phone bridges, cloud recording, or non-Zoom conference room systems. Zoom wants to take this a step further and employ Keybase’s knowledge to “ offer an end-to-end encrypted meeting mode to all paid accounts.” The company has explained how it will work, with an ephemeral per-meeting symmetric key being generated by the host. All the video calls are encrypted at each sending client device, as per the blog post. But, these keys, as well as video recordings, are still stored on the company’s servers. Zoom has already implemented AES-GCM encryption with 256-bit keys to bolster security. With that in mind, Zoom has to think beyond its original purpose of serving business customers, and consider all the. Its expertise in this area will enable Zoom to iron out the weaknesses of its video conferencing tool. Keybase, for those unaware, is well-known for building encrypted communication and file-sharing tools. Zoom is welcoming a 25-person start-up to its team as part of the deal, whose terms are kept under wraps at the moment. Keybase is the company’s first-ever acquisition in its long nine-year journey.
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